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📅 Reservation List – Front Desk

Module: Front Desk
Section: All Bookings / Reservation List
Location: Operations > Front Desk > All Bookings
Version: 1.0.0
Last Updated: June 2025

🧭 Overview

The Reservation List page displays all existing reservations in a searchable and filterable format. It provides quick access to booking details, billing, status, and actions such as edit, delete, view, and print.

This page supports daily operations for front desk staff and management.

🖼️ Interface Preview

Reservation List Screenshot

Image: Table of all reservations with filtering options and status indicators.

👤 Who Can Access

Role Access Level
Admin Full access
Manager View/Edit/Delete
Receptionist Add/Edit/View
Staff View only (optional)

🔍 Advanced Search Filters

Filter Description
Booking Number Search using exact reservation ID
Reservation Type Individual / Group / Company
Check-in & Check-out Filter by date range
Customer Name Search by guest name
Customer Phone Filter by mobile number
Status Paid / Not Paid / Pending / etc.

📋 Table Columns Explained

Column Description
Reservation Displays ID, source (e.g. Reception), customer type
Billing Contact number and email of guest
Check-In Booking start date
Check-Out Booking end date
Amount (SAR) Total, Paid, and Due amounts in Saudi Riyal
Status Displays reservation status (Confirmed, Pending, Checked Out, etc.)
Action Icons to view, edit, delete, and print reservation details

🟢 Status Indicators

Status Color Description
Confirmed Green Booking confirmed, not yet checked in
Checked Out Purple Guest has completed the stay
Pending Yellow Reservation created, not confirmed
Not Paid Dark Blue Payment not yet received
Paid Light Blue Payment fully settled

🧭 Actions Available

Icon Action
👁️ View reservation details
✏️ Edit reservation information
🗑️ Delete the reservation (if allowed)
🖨️ Print the reservation receipt

✅ How to view Reservation List – Step by Step

  1. Navigate to the Reservation List Page

    • Go to Front Desk > All Bookings from the left-side navigation menu.

    Sidebar - All Reservation

  2. Apply Advanced Filters (Optional)

    • Use available fields to narrow down search results:
    • Booking Number
    • Reservation Type (Individual / Group / Company)
    • Check-in & Check-out Date Range
    • Customer Name or Phone Number
    • Room No
    • Reservation Status (Confirmed, Cancelled, Pending, Checked In, Checked Out etc.)

    Reservation List Filters

  3. Review Reservation Data

    • Review columns including:
    • Guest and Contact Info
    • Check-in / Check-out Dates
    • Total, Paid, and Due Amounts
    • Current Status (Confirmed, Checked Out, etc.)

    Review Reservation List Data

  4. Perform Actions on Reservations

    • Use action icons in the last column:
    • 👁️ View – See full reservation details
    • ✏️ Edit – Modify existing reservation info
    • 🗑️ Delete – Remove the reservation (if permitted)
    • 🖨️ Print – Print the reservation invoice or summary

    Reservation List Action

  5. Perform Additionals Items on Reservations

    • Add button to go to add reservation
    • Excel file download option
    • View reservation list column selection option

    Additionals Items On Reservations

❗ Troubleshooting

Issue Solution
No results found Clear filters or adjust search parameters
Status not updating Ensure check-in/check-out processes are completed
Payment not reflected Confirm payment under Payment Collection module

📞 Support

For issues with viewing or updating reservations:

  • Contact your system administrator
  • Or email: hello@cistechltd.com

Easily manage, track, and update reservations with a detailed, filterable reservation list.

📄 Download as PDF