Skip to content

🧍‍♂️ Current Guest

Module: Front Desk
Section: Current Guest
Location: Modules > Operations > Front Desk > Current Guest
Version: 1.0.0
Last Updated: June 2025

🧭 Overview

The Current Guest section provides a real-time overview of all guests currently staying at the property. This module helps the front desk manage occupancy, track guest check-in/check-out dates, and access contact and contract details.

🖼️ Interface Preview

Current Guest Page

Image: Table showing current guests with personal, reservation, and payment details.

👤 Who Can Access

Role Access Level
Admin Full access
Manager View only (default)
Receptionist View + basic edits

📌 Key Features

  • 🔍 Advanced Search by guest name, email, phone, ID, room number, or status
  • 👤 Guest Details with profile picture, role (e.g., Citizen or Visitor), and date of birth
  • 📇 Contact Information including phone, email, and address
  • 🛌 Reservation Info such as room number, suite type, booking number, check-in/out dates
  • 💰 Payment Summary with paid and remaining amount
  • 📄 Contract Access button for viewing or printing contract documents

📋 📋 How to Check Current Guest – Step by Step

  1. Navigate to Current Guest

    • Go to Front Desk > Current Guest from the left sidebar (A list of all current guests with active reservations is displayed)

    Navigate

  2. Searching For a Guest

    • Use filters in the Advanced Search bar:

      • Guest Name or Email
      • Phone Number (supports country code)
      • ID Number or Room Number
      • Customer Type (Citizen, Visitor)
      • Status (Checked-in, Reserved, etc.)
      • Select any type of Filter or multiple Filters
      • Click the search icon to load relevant records.

      Filters

  3. Use Page Refresh Option:

    • Click Refresh button to reload and reflect latest data

    Refresh

  4. Understand Key Columns – Current Guest:

    • Guest Details: Displays guest name, type (e.g., Visitor), date of birth, and profile photo if available
    • Contact Information: Shows email, phone number, and guest address
    • Reservation Details: Includes room number, booking number (🔗 clickable), check-in and check-out dates
    • Paid / Remaining: Indicates amount paid and outstanding balance (SAR)
    • Contract: Shows contract status and gives option to view/download (🗎 icon)

    Current Guest – Key Columns

  5. Print Guest Reservation Details

    • Use the 🖨️ Print icon under the Contract column in the Current Guest table

    • Clicking the icon opens a printable view of the guest’s reservation contract

      Included in the Print:

      • Guest Name and Contact Info
      • Room Number and Room Type
      • Booking ID, Check-In and Check-Out Dates
      • Payment Breakdown (Paid, Remaining Amount)
      • Contract Terms and Signature Section (if applicable)

      Current Guest – Print Column

💡 Best Practices

  • ✅ Verify guest contact info and ID before check-in
  • 📑 Use contract icons to reprint or view guest agreements
  • 📅 Monitor check-out dates daily for planning room availability

❗ Troubleshooting

Issue Solution
Guest not listed Ensure guest has an active reservation and is checked in
Incorrect payment info Review payment logs under Transaction History
Contract not opening Confirm PDF viewer compatibility or try another browser

📞 Support

Need help managing guest data or correcting reservation entries?

  • Contact the Property Manager
  • Email: hello@cistechltd.com

🧍 The Current Guest module is essential for day-to-day operations, providing full visibility into active stays and guest details at a glance.

📄 Download as PDF