🏢 Property Management System (PMS) – User Guide

Version: 1.0.0
Last Updated: June 2025

Welcome to the official documentation for the Property Management System (PMS) — an end-to-end solution designed to simplify and automate operations for hotels, guesthouses, serviced apartments, and other hospitality businesses.

📌 About the System

This PMS enables property owners and staff to manage:

Reservations and front desk operations
Guest check-ins and check-outs
Room setup and inventory tracking
Housekeeping and service tasks
Restaurant orders and POS
Vendor and staff profiles
Accounting and finance reports
Real-time dashboards and analytics

All in one centralized, web-based platform.

🧩 Core Modules

Module	Description
Front Desk	Handle bookings, guest arrivals, check-outs
Room & Inventory	Manage room details, rates, and availability
Housekeeping	Assign tasks, track items, view service history
Restaurant (POS)	Take orders, manage menu, monitor sales
Finance	Track payments, generate invoices and reports
CRM	Maintain guest profiles and preferences
User Roles	Define staff access and responsibilities
Settings	Configure system preferences and integrations

👥 User Roles

Admin: Full access to all modules and system settings
Front Desk Officer: Reservation and check-in/check-out tasks
Housekeeping Staff: Task management and inventory tracking
Finance Staff: Payment entries and financial reporting
Restaurant Staff: Order processing and POS activities

🚀 How to Use This Guide

Navigate through the Modules tab above to explore detailed instructions, features, and usage tips for each functional area.

Each section includes: - Purpose and overview - Step-by-step guides - Screenshots or layout descriptions - Practical notes and common issues

📞 Need Assistance?

If you face issues or have questions: - Reach out to your system administrator, or - Contact support@yourcompany.com

Thank you for using our PMS. We hope it helps your team run your property more efficiently and professionally.